AI in Healthcare

Disclaimer: BotHive is HIPAA compliant when configured with the Healthcare Enterprise Pack.

The Challenge

Our client, a major telehealth provider, had a 4-hour wait time for nurse triage. Patients were frustrated, and nurses were burnt out handling routine questions.

The Solution

They deployed a Triage Swarm.

1. Intake Agent: Collects symptoms and history in natural language.
2. Risk Agent: Analyzes data against clinical protocols (Red/Yellow/Green).
3. Scheduling Agent: Books an appointment with the appropriate specialist.

The Results

• Wait Time: Reduced from 4 hours to <5 minutes.
• Nurse Satisfaction: Improved by 40% as they focused on high-acuity cases.
• Accuracy: 99.2% alignment with human triage protocols during the pilot.

We are proud to power the future of care.